Roderick Glynn
I help product, design, and research teams scale sustainably — improving how they collaborate, document, and deliver.
My approach combines DesignOps, ResearchOps, and ProductOps principles to align creativity with strategy. Whether you’re building your first design function or optimising a mature team, I create systems that enable people to do their best work — without friction.
How i can help.
I partner with product, design, and research leaders to bring clarity, structure, and momentum to how teams operate.
From scaling new functions to embedding mature Ops systems or navigating organisational change, I help teams transform their operational chaos into a competitive advantage — turning process into progress.
Here’s how we can work together.
Services
ProductOps Audit & Roadmap
Identify operational gaps, workflow bottlenecks and cultural blockers across strategy, discovery and delivery.
Output: a prioritised ProductOps roadmap with clear recommendations on roles, rituals, guardrails, tooling and enablement.
Systems, Tooling & Insight Repositories
Design and implement systems that support better decisions: Jira Product Discovery setups, journey-based research repositories, insight libraries and decision logs.
Output: configured tools, information architecture and templates, plus guidance for sustainable day-to-day use.
Outcome & Measurement Frameworks
Link design, research and product work to business outcomes using a simple input–output–outcome model. We define metrics such as cycle time, lead time, defect escape and rework, alongside product and experience signals.
Output: bespoke KPI frameworks and dashboards that track value creation – not just activity.
Ways of Working & Operating Model Design
Co-design ways of working that teams can actually live with. This might include team topology, intake rules, planning and review cadences, ownership maps and decision paths.
Output: a simple operating model and playbook that turns “how we work” into something visible and agreed.
Ops for Humans – 1:1 & Team Support
People carry as much load as the process. I work with founders, product leaders, designers and researchers on boundaries, burnout, work–life balance and realistic planning. Sliding-scale options are available for individuals.
Output: clearer priorities, kinder pacing and operators who can think instead of just firefight.
Why Teams Choose Me
-
Systemic thinker: I connect operational detail to product, experience and business outcomes.
-
Pragmatic builder: I turn frameworks into usable playbooks, rituals and tools, not slideware.
-
Cross-discipline translator: I help Product, Design, Research and Engineering speak a shared operational language.
-
Human-centred operator: I care about the emotional load as much as the process, which is why Ops for Humans sits alongside ProductOps in my work.
Experience
Betsson Group
Product Operations Manager
Design and Research Operations Manager
August 2024 - Present
Kindred Group
Lead DesignOps Manager | UX Content Lead | Senior Content Executive | UX Delivery Executive
April 2018 - Feb 2024
Core Expertise
DesignOps, ResearchOps, Product Strategy, Process Optimisation, Team Enablement, Agile Collaboration.
Awards
Kindred Spirit Award 2022 @Kindred Group
Features
Writing / Speaking
Published Online
Design related Content
Languages
Matlese
English
Italian