Most people believe product teams struggle because they don’t care enough. The reality is more complex. Many teams care too much, for too long, and in the wrong places. This imbalance creates emotional overload, slows decision-making, and turns progress into mere coping. Understanding when to care deeply and when to move on is essential for product teams to succeed. The seven stages of product development are more than a checklist. They form a discipline that guides teams thr

Product Operations is one of the most misunderstood roles in product teams today. Many people confuse it with process management, governance, or a layer of control. None of these fully capture what Product Operations truly is. At its core, Product Operations exists to protect people from chaotic systems and to create clarity in how work flows across an organization. When Product Operations is missing or weak, teams quickly feel the strain. Product managers juggle too many tas

Many product teams struggle to deliver results despite having well-defined processes. The common assumption is that the problem lies in the process itself. Yet, the real challenge often comes from unclear ownership and decision-making gaps. When teams focus on fixing processes without addressing who owns what or who decides, they miss the root cause of delays, confusion, and frustration. This post explores how to spot ownership and decision issues in product teams, why they m

Every team faces challenges that slow progress and drain energy. Often, these issues come from recurring fires that distract from meaningful work. What if you could identify those fires quickly and create a clear plan to put them out? A focused session can help your team move faster and work smarter. If you want to accelerate your team’s progress, a 60-minute Ops for Humans Deep Dive session offers a practical way to do just that. This session is designed to pinpoint your big

Interviews often end with the same question: Do you have any questions for us? This moment can feel awkward. Many candidates either ask a question they don’t really care about or say they have none. Both responses miss a valuable chance to stand out and gain insight. There is one question that can transform this moment and leave a lasting positive impression on your interviewer. It not only shows your genuine interest but also helps you understand what success looks like in