"The Clarity & Operating Model Playbook" is a practical guide to the coaching and consulting programmes we use to help leaders and teams reduce noise, make better decisions, and work in calmer, more predictable ways. It explains each offer, personal support, advisory retainers, Ways of Working Sprints, and ProductOps Audits, in clear language: what it is, what you get, and what changes for you and your organisation. The focus is simple: less friction, fewer escalations, stronger operating models, and a leadership load that finally feels sustainable.